Spectrum Donation Connects People In Need To Talbert House

Talbert House manager Shauna Miller (left) holds the plans for a new phone system for 281-CARE and Victim Service Center.
Spectrum InTouch, a Mason-based telecommunications company, is donating the system worth $16,000. Pictured with Milller are Spectrum InTouch president Trent McCracken (middle) and Spectrum InTouch CEO Troy McCracken (right).

CINCINNATI, Ohio, January 25, 2007 -- Spectrum InTouch, a Spectrum, Inc. company, announced today that it will be donating a new phone system for Hamilton County's Victim Service Center and 281-CARE, two Talbert House programs. This phone system will help the community receive access to counseling and support 24 hours a day.

With the donation valued at over $16,000, these progams will jointly use the new NEC phone system. The system will include a 30-minute battery backup, voice mail, caller ID, and a call center application software package.

The gift was well received. "We thank Spectrum InTouch for this generous donation, said Shauna Miller, manager of 281-CARE and Victim Service Center. "The new system will provide staff with up-to-date technology that will allow us better call connection options and opportunity to improve processes to handle emergency situations. These key features along with the advantage of being more reliable will allow us to provide greater quality service to our clients."

Victim Services offers crisis intervention, prevention, assessment, counseling, support, and advocacy services for any victim of crime and assisted over 4,100 crime victims in 2006. 281-CARE is a 24-hour suicide and crisis hotline that supports individuals in need of mental health counseling or support. This hotline received nearly 17,000 calls in 2006 and monitored approximately 1,200 subscribers through the Tri Health Lifeline, a 24-hour locally monitored personal emergency response service.

The inclusiveness of the gift, which also includes training, installation and special customizations, will prevent the programs from incurring additional communication expenses.

"We are pleased to provide our expertise to Talbert House in their efforts to provide quality services to people in difficult situations," said Trent McCracken, President of Spectrum InTouch "We are embracing this opportunity to support both the organization and more importantly, the people and communities who are reaching out to them for help."

About Talbert House

Since 1965, Talbert House's mission is to be a progressive, multi-service, community-based nonprofit agency. Talbert House serves a broad population and develops and delivers services in mental health, community corrections, substance abuse and welfare-to-work. These services have two basic purposes: to improve social behavior and enhance personal recovery and growth.

About Spectrum, Inc.

Spectrum Inc provides comprehensive value-added solutions and services to organizations that seek to eliminate unwarranted complexity and cost from telecom administration. Based in Cincinnati, Spectrum oversees all facets of companies' multiple carrier relationships, from network design through vendor selection, implementation, management, and optimization. In addition it provides custom analysis, design and implementation of NEC and Shoretel telephony solutions that emphasize the highest quality ongoing service, support and maintenance. For further information, please visit www.3spectrum.com.