The Electra Elite® IPK II is a versatile communication platform,
supporting both traditional voice and Voice over Internet Protocol (VoIP) on
a single processor. It offers the deployment of traditional circuit switched
technology, VoIP, or any combination, all from one system. End users have the
freedom to adopt VoIP when and where it's needed, so today's technology
investment is protected tomorrow.
The Electra Elite IPK II expands to supports larger and growing
businesses. Just one IPK II platform meets numerous line sizes and protects
the customer's original investment. The Elite IPK II CPU is configured
for 64 ports; but, growth up to 456 ports is simple with the addition of a single
Port Key Upgrade (PKU) chip.
The Elite IPK II delivers high-powered features to small businesses,
growing businesses and medium sized businesses. Smaller companies get big company
features with the Elite IPK II, and growing business simply grow their existing
investment. Regardless of whether a business has 8 or 200 employees the IPK
II consistently delivers a great system for the small and midsize business (SMB)
marketplace.
Simple Setup, Installation and Maintenance
PC Pro and Web Pro allow for online HTML-based programming access
either onsite (PC Pro) or over the Internet (Web Pro). Using Web browser software
and easy-to-follow wizards, programming time is reduced, error-free and simplified.
The intuitive programming interface has a familiar Windows® look allowing
users to quickly learn how to administer their site.
Advantages of Application Integration
By building features into the system, cost-effective, scalable
and seamless integration is achieved.
InMail
A digitally linked in-switch voice mail system that resides in the system's CPU. The 4-port
InMail system provides sophisticated features including Return Call with Caller
ID and Answering Machine Emulation for call screening and conversation recording.
The IPK II also supports larger port capacity voice mail systems and unified
messaging requirements with field proven flash disk application processor solutions.
InACD (Automatic Call Distribution)
Permits even distribution of calls among employees and provides initial and repetitive
announcements that encourage callers to remain online. Preventing callers from
hanging-up reduces lost calls and maximizes employee staffing. If they choose,
callers also have the option to leave a message and receive a callback from
an agent. A PC-based Supervisor With Reports feature can be used for agent scheduling,
business analysis and improved scheduling efficiency.
Hotel/Motel Service Package
The IPK II can meet the unique needs of the hospitality industry. Designed exclusively
to meet the requirements of the hotel/motel market, this feature set includes
wake up calls, room status and message waiting. The hotel/motel features complement
the standard business package to delver a total market solution.
Networking Capabilities
Share resources for multiple or remote locations and spend less
to equip your business. Shared resources also enjoy feature transparency between
other NEC telephony devices, such as other Electra Elite systems - the
Electra Elite 48, 192, IPK and IPK II - or the NEAX® platforms. IPK
II systems networked to other IPK and IPK II systems support node-to-node and
peer-to-peer connectivity.
Productivity Tools
The IPK II supports many types of phones: cost-effective, traditional
wired phones, cordless, wireless, SoftPhones and video SoftPhones offer mobility
and convenience, and reduce the time needed to return messages. A powerful PC
Attendant provides your attendant or departmental answering position with immediate
desktop access to call processing features. For employees who do not have attendant
type answering responsibility, but who are power users, the Elite PC Assistant
is the ideal solution. The desktop graphical application resides on a server
and does not require adaptors on telephones. The application shares a central
database and provides screen pops by integrating with many of the popular personal
information management (PIM) applications, including Outlook, Act and Goldmine.
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