Troy J. McCracken                     

Troy founded Spectrum in 1999 with the vision of delivering unparalleled telecommunications management services to small and medium sized businesses within southwestern Ohio. Since its inception, Spectrum has expanded its geographic market on a national level and has added large enterprises to its growing clientele base.

Troy excelled as a sales professional for several years while at Cable & Wireless and Cincinnati Bell. Adept at networking, he developed a sales channel that presented opportunities for significant revenue growth. He then leveraged those loyal relationships to develop a service template that sustains Spectrum’s dynamic business model. After ten years of significant growth under Troy's leadership, Spectrum has evolved into a nationally-recognized telecommunications lifecycle management (TLM) company that develops and implements telecommunications expense management (TEM) solutions. Much of the company's success can be attributed to Troy's vision and his ability to foresee changes within the industry and then design solutions that would ultimately benefit Spectrum's clients. TrueVue is one such innovation, which is now the hallmark of Spectrum's comprehensive service offering.

Troy's passion for developing Spectrum into an exemplary value-added service provider is evidenced by his longstanding commitment to Vistage International and the Chief Executive Boards International. He is also an active board member of Elizabeth's New Life Center, a charitable organization dedicated to prenatal care, and various other committees within the community. Troy is a graduate of The University of Dayton, where he lettered in varsity basketball while earning a Bachelor of Science in Business Administration with a major in Marketing. An accomplished youth basketball coach, he resides in Hilton Head, SC with his wife and six young boys.

Trent M. McCracken

Trent is the architect and subject matter expert behind TrueVue^®, Spectrum’s award-winning telecom lifecycle management (TLM) solution. His depth of experience and diverse skillset in technology, marketing, finance and telecommunications allows him to continuously improve the processes and varied applications demanded by Spectrum’s national clientele. Trent's ongoing mission since the day he joined Spectrum was to utilize advanced technology to develop and automate internal systems and processes that maximize the efficiency and productivity of the entire organization. Since his arrival in 2000 the company has grown from a small telecom agent company to the nationally-recognized telecommunications lifecycle management company it is today.

He spent several years as both a senior systems and software engineer for EMC Corporation and Peritus Software Services prior to joining Spectrum. Responsible for the design and implementation of technical business solutions, Trent developed a solid foundation in process improvement and quality control, which is reflected in his disposition toward maximizing efficiency and productivity.

Trent, a longstanding member of Vistage International, is a graduate of Cumberland University, where he lettered in varsity basketball while earning a Bachelor of Science in Business Administration with a major in Management Information Systems (MIS). He is currently a member of Cumberland’s Board of Trustees, and also maintains board membership with A Kid Again, Cincinnati Hills Christian Academy,  TEMIA, and the Mason United Methodist Church. An accomplished youth basketball coach, he resides in northern Cincinnati with his wife and three young children..

Jeffrey M. Tell

Jeff brings over 17 years of senior management experience to Spectrum's leadership team. He has experience across all aspects of the business enterprise - corporate finance, M&A transactions, strategic direction, and development of new products and services. He has led start-ups of national lines of business, the acquisition of competing organizations, and the growth strategies for multiple operating divisions.

His orientation to detail, as well as his keen focus on process improvement and strategy implementation will better Spectrum's position as the explosive growth of its TrueVue^® division continues.

Jeff resides in Mason with his wife and four young children. He is very active in the community and spends an enormous amount of time coaching youth sports.

Cathy Robinson

Cathy Robinson has held many positions over her 7+ year career with Spectrum.  In her current role as Quality Control Manager, she evaluates, defines, and documents Spectrum processes and procedures – making sure that the organization operates as efficiently as possible and ensuring that customers needs are taken care of before and after the sale is closed.

She brings to Spectrum almost 20 years of experience in the telecommunications industry,  having served in a technical sales support or customer support capacity for most of her career.   Her diverse background has helped her excel in her current position.

She is a graduate of Xavier University – and a very vocal Musketeer fan, especially during the Annual Crosstown Shootout with neighboring University of Cincinnati..

Cathy is an avid Pat Benatar fan, and also enjoys camping and hiking with her husband and two daughters whenever she gets the chance.