Troy J. McCracken

Troy founded Spectrum, Inc. to eliminate the frustration that customers experienced dealing with telecommunications carriers. Having a direct line of sight into the customer's perspective, Troy recognized that carriers did not support customers the way they needed or deserved to be supported. In bringing Spectrum's services to market, Troy simplified telecommunications for customers. Rather than focusing on sales, Troy introduced a services model in which the customer, quite literally, always wins.

Troy's telecom savvy was honed during his years with Cincinnati Bell and Cable & Wireless, where he consistently ranked among the top five sales people worldwide. Troy has translated his competitive spirit into his drive to be a champion for his customers. This winning philosophy may be traced to his leadership as a forward for the University of Dayton basketball team, where during his senior year the Flyers made it to a second-round NCAA appearance. Troy also earned a degree in marketing from the University of Dayton.

Troy lives with his wife Maria in Mason, where he still enjoys playing basketball with his six boys, and even finds time to coach his two oldest.

Trent M. McCracken

As President and Co Owner of Spectrum, Inc., Trent brings his inexhaustible energy and vigor to bear in managing all of the company's operations. Trent's ongoing mission since the day he joined Spectrum was to develop internal systems and processes that maximize the efficiency and productivity of the entire organization. With an unwavering commitment to quality control, he continues to improve the way Spectrum functions strategically for the long term. Trent leads with the practical philosophy to "fix the problem, not the blame."

Trent held prior positions of VP Technology, CIO, & COO of Spectrum. With his strong foundation in engineering and technology, Trent can do more than just manage. He brings a deep understanding of the telecommunications and technology industry that allows him to continuously improve the processes that help the organization meet its business goals.

Prior to jumping full force into Spectrum, Trent held senior engineering positions with EMC Corporation and Peritus Software Services where he was responsible for delivering technical solutions to his customers, domestically and internationally. As a scholarship athlete, Trent played basketball at a few different universities and ultimately earned a Bachelor of Business Administration / MIS degree from Cumberland University.

Celeste Larkins

Celeste brings over 20 years of corporate and non-profit experience to her position as executive assistant with Spectrum. Celeste provides daily support to the CEO and President of Spectrum. She is responsible for the overall administrative management of the office as well as the Human Resources functions of the organization.

Prior to joining Spectrum in 2005, Celeste was a Communications Consultant for a premier rehabilitation facility in Cincinnati. In this position, she was responsible for layout and design of a wide range of publications and materials, including corporate newsletters and brochures, conference marketing materials and maintenance of corporate internet and intranet websites. She is also a certified internet webmaster. Celeste was recognized as a YMCA Black Achiever in 2004. Celeste has a diverse background of experience and skills; this has contributed to her excelling in all aspects of her career.

Celeste resides in the city of Cincinnati where she enjoys spending time with her children, reading and shopping.

Krista Morris

Krista Morris had her first introduction to the telecom industry nine years ago when she joined Spectrum.  She began as a client services representative and is now responsible for the entire department. 

Her work experience prior to Spectrum included owning her own client focused business, and as a teller Supervisor at Bank One. Krista instills her passion for client services in every member of her talented team.

She is a lifelong resident of Clermont County (outside Cincinnati), and currently resides in Milford, OH with her husband and 3 busy children (one in college, one in high school and one in elementary).

Krista spends her free time watching her kids play sports and compete in equestrian events.  She also finds time to volunteer at her church and local 4H.

Cathy Robinson

Cathy Robinson has held many positions over her 5+ year career with Spectrum.  In her current role as Quality Control Manager, she evaluates, defines, and documents Spectrum processes and procedures – making sure that the organization operates as efficiently as possible and ensuring that customers needs are taken care of before and after the sale is closed.

She brings to Spectrum almost 20 years of experience in the telecommunications industry,  having served in a technical sales support or customer support capacity for most of her career.   Her diverse background has helped her excel in her current position.

She is a graduate of Xavier University – and a very vocal Musketeer fan, especially during the Annual Crosstown Shootout with neighboring University of Cincinnati..

Cathy is an avid Pat Benatar fan, and also enjoys camping and hiking with her husband and two daughters whenever she gets the chance.