The TEM Competition Gets Tougher; McCracken Named to TEMIA Board

July 2, 2010 – In a recession, the idea of selling or buying a telecom expense management solution is a no-brainer. But what happens when times get better, and companies aren’t so hard-edged about scrutinizing their expenses?.  more >


Green Initiatives in Utilities Start with Telecom Lifecycle Management

June 18, 2010 – With the number of different telecommunications solutions, vendors and contracts in use throughout larger enterprises, telecom lifecycle management is satisfying a growing demand to control costs. Interestingly, however, some TEM solutions providers do not stop at managing telecom spend as they also provide Utility Expense Management (UEM) to help control electricity, gas, water and sewer charges.  more >


FCC Survey Provides Key Argument for Telecom Lifecycle Management

June 10, 2010 – Telecom lifecycle management has gained increased attention in the commercial space as companies are implementing a number of different communication channels and lacking the proper management tools to stay within budget while managing complex contracts and solutions.  more >


TEMIA Paper Explores Best Practices for Inventory Management

May 24, 2010 – The Telecom Expense Management Industry Association has released a white paper titled “Your Exceptional TEM Program: Best Practices for Inventory Management Using TEM Metrics to Improve Performance.  more >


Spectrum CEO Explores Value of Telecom Lifecycle Management in an Economic Recovery

May 7, 2010 – Telecommunications is critical to the function of any successful business, and managing these expenses is becoming a priority for companies across industries. The main challenge is that many companies either do not have the skill set or the time to effectively manage every aspect of their telecommunication spending.  more >


White Paper Highlights Key Ways for Companies to Reduce Telecom Spend, Improve Efficiencies

April 1, 2010 – A new white paper – “The New Rules of Telecom Expense Management” – which focuses on three ways to effectively manage and control telecommunications spending while increasing savings, has published a white paper aimed at informing C-level executives on how to develop an efficient telecom expense management strategy.  more >


Enterprise Mobility a "Mixed Device' Environment: Challenges Still Ahead

February 8, 2010 – Organizations continue to gravitate toward a mixed-device environment, according to a recent industry study. Aberdeen Group released its latest research report on enterprise mobility: “Enterprise Mobile Strategies 2010: More Mobility, Same Budget.”  more >


Immediate Telecom Savings Has a Positive Impact on the Bottom Line

January 28, 2010 – Managing telecom expenses – both wireline and wireless – is becoming an increasingly important priority for not only enterprises, but small- and medium-sized organizations as well. As more players enter the telecom expense management field, the task of finding the right provider can be daunting. For many companies, a fully integrated telecom lifecycle management is the answer. more >


Telecom Lifecycle Management Provider Tackles Wins & Losses of 2009

January 7, 2010 – While a number of companies have reported less than stellar results in 2009, those in the telecom expense management sector have seen continued growth as enterprises seek to gain better control of one of their top line item expenses. more >


Why TEM Needs Executive Sponsorship

January 1, 2010 – Convincing senior management of the effectiveness of a company-wide telecom expense management program is critical to the success of that program. The benefits of TEM extend beyond cost-savings by leveraging telecom assets, according to industry experts. more >


Telecom Lifecycle Management Expert Offers TEM Resolutions for 2010

December 22, 2009 – Convincing senior management of the effectiveness of a company-wide telecom expense management program is critical to the success of that program. The benefits of TEM extend beyond cost-savings by leveraging telecom assets, according to industry experts.more >


Telecom Lifecycle Management Feature: Expert Questions TEM Survey

December 11, 2009 – Convincing senior management of the effectiveness of a company-wide telecom expense management program is critical to the success of that program. The benefits of TEM extend beyond cost-savings by leveraging telecom assets, according to industry experts.more >


Success of Telecom LifeCycle Management Relies on Senior Management: Report

December 3, 2009 – Convincing senior management of the effectiveness of a company-wide telecom expense management program is critical to the success of that program. The benefits of TEM extend beyond cost-savings by leveraging telecom assets, according to industry experts.more >


Spectrum Offers Turnkey, 'Fully Integrated' Telecom LifeCycle Management Solutions

November 13, 2009 – Cincinnati-based Spectrum helps its clients manage the entire telecommunication lifecycle, including carrier-independent consulting, network design, management and optimization, contract negotiation, and customer support.  Trent McCracken, president of Spectrum, touts the company's solutions as user-friendly with easily accessible data to better manage telecom expenses.      more >


Telecom LifeCycle Management: Corporate Liable vs. Employee Liable

November 4, 2009 – While telecom expense management and telecom life cycle management are not new, agents continue to ask how to sell these solutions.
The first thing an agent must understand is that he/she is not selling a traditional telecom service like local, long-distance, data, wireless or conferencing.      more >


How To Sell a TEM Solution

November 1, 2009 – While telecom expense management and telecom life cycle management are not new, agents continue to ask how to sell these solutions.
The first thing an agent must understand is that he/she is not selling a traditional telecom service like local, long-distance, data, wireless or conferencing.      more >


Telecom Lifecycle Management Helps Any Size Company Reduce Costs, Improve Communications

October 26, 2009 – As companies have become more diversified, communications tools and deployments have become vital to the health of the enterprise. Through a telecom lifecycle management solution, companies can improve employee communications while reducing their expenses – and in today’s challenging economy, companies of all sizes and regions are looking to cut costs.    more >


Telecom Lifecycle Management: Centralization Key to TEM Strategy

October 14, 2009 – Centralizing the management of telecom spend and utilizing electronic billing data are distinguishing factors of a successful telecom expense management solution. The findings from a 2008 Telecom Expense Management Benchmark Survey, conducted by Edge Research, revealed that successful companies using TEM adhere to the most fundamental aspect: centralization.    more >


Telecom Lifecycle Management: Education Key in Achieving Business Goals

October 1, 2009 – Since telecom expense management and telecom lifecycle management are still relatively new objectives for enterprises and SMBs, education in this era of ramping up cost-control efforts has become increasingly important for C-level executives and IT decision makers across industries.    more >


Telecom Lifecycle Management: Optimizing Spending While Expanding IT Initiatives

September 25, 2009 – Challenging economic conditions have had a domino effect on companies where they are not only looking for cost savings – in particular with regard to telecom expenses – but they are taking a more proactive approach when it comes to telecom lifecycle management in an effort to improve productivity and ultimately better serve their customers.    more >


Telecom Lifecycle Management Company Solves Dilemma of Processing Paper Invoices

September 11, 2009 – Keep your friends close, but your competitors closer. In an economy that calls for a more watchful eye on telecom expenses, this mantra could not be truer. One example is telecom lifecycle companies must be able to process paper invoices effectively and efficiently to remain competitive.    more >


TrueVue Telecom LifeCycle Management Helps Prevent Fraud

August 31, 2009 – While fraud occurs in all industries, the fast paced environment of the telecommunications industry means companies must especially stay on their toes when it comes to protecting their companies, their personal information and each other.   more >


Multinational Companies Utilizing Telecom Lifecycle Management Slash Expenses by 25 Percent

August 26, 2009 – Multinational companies are slashing their telecom network expenses by 25 percent or more, according to new primary research from Aberdeen Group, a Harte-Hanks Company.     more >


TEM Deconstructed

April 1, 2009 – Telecom expense management has become a solid revenue opportunity for the channel. However, understanding what constitutes a TEM solution can be difficult to pin down. What are its components? How will customers benefit?      more >


Doing the Math of Wireless TEM

February 9, 2009 – There are many compensation models agents can work through in offering a TEM solution. However, many of the models clearly pay the agent more than they typically make.  To illustrate this to one of the master agencies licensing our TEM solution, we drew up the following example.     more >


10 Tips For Selecting a TEM Provider

November 24, 2008 – I remember a few years ago, nearly every company exhibiting at the Channel Partners Conference & Expo was a VoIP provider, and everyone had the No. 1 solution available. This buzz has transitioned to telecom expense management. And similarly, a variety of companies — from software developers to auditing companies to bill payment companies — claim to be TEM providers and, of course, each claims its solution is the best.  more >