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Keep your friends close, but your
competitors closer. In an economy that
calls for a more watchful eye on telecom
expenses, this mantra could not be
truer.
One example is telecom lifecycle companies must be able to process paper invoices effectively and efficiently to remain competitive. Cincinnati-based Spectrum offers telecom lifecycle management solutions that allow organizations of all sizes and industries to focus on their business needs by providing the tools necessary, from ordering/procurement of telecom services to real-time access management of assets, contract negotiation, expense management and auditing as well as implementation and support.
According to Spectrum’s President, Trent McCracken, the company is able to actually take business from their competitors because their solution demands a ratio of 80 percent electronic, 20 percent paper. In addition, when their competitors process paper invoices, most only process the summary page which do not provide actual costs for circuits, lines, etc. because they are not capturing the invoice detail, he explained.
“Our patent-pending turnkey process extracts data off the paper invoice and dynamically loads it into our TLM solution, TrueVue. Instead of using standard OCR, we utilize our rules-based text query which allows us to quickly update our extracting engine when the carrier modifies their invoice layout,” said McCracken.
TrueVue, built from the ground up by Spectrum, is one of the few TLM solutions which has a unified platform for both wireless and wireline services. Many of its competitors have built their solutions through mergers and acquisitions and are still trying to integrate the functionality of the wireless into the wireline or vice-versa. Example of this are Tangoe (wireline) acquiring Traq (wireless), Rivermine (wireline) buying BBR Wireless (wireless), Invoice Insight (wireline) buying Oreon (wireless), and so on.
The merger is part of a trend as TEM companies traditionally focused on wireline management are coming together with wireless lifecycle management companies. McCracken explained that Spectrum is able to charge less for its TrueVue solution because of their unmatched ability of processing paper invoices. Competitors either have data entry operators locally, or some are even outsourcing this task overseas which can become very expensive and difficult to manage.
“In my opinion, TLM companies are going to be faced with processing paper invoices for quite some time. I have been hearing for years that all invoices are going to be electronic, but with some of the smaller local telephone companies out there that either haven't adopted technology, or can’t afford to adopt technology, they will continue to invoice their customers with a paper invoice.”
One example is telecom lifecycle companies must be able to process paper invoices effectively and efficiently to remain competitive. Cincinnati-based Spectrum offers telecom lifecycle management solutions that allow organizations of all sizes and industries to focus on their business needs by providing the tools necessary, from ordering/procurement of telecom services to real-time access management of assets, contract negotiation, expense management and auditing as well as implementation and support.
According to Spectrum’s President, Trent McCracken, the company is able to actually take business from their competitors because their solution demands a ratio of 80 percent electronic, 20 percent paper. In addition, when their competitors process paper invoices, most only process the summary page which do not provide actual costs for circuits, lines, etc. because they are not capturing the invoice detail, he explained.
“Our patent-pending turnkey process extracts data off the paper invoice and dynamically loads it into our TLM solution, TrueVue. Instead of using standard OCR, we utilize our rules-based text query which allows us to quickly update our extracting engine when the carrier modifies their invoice layout,” said McCracken.
TrueVue, built from the ground up by Spectrum, is one of the few TLM solutions which has a unified platform for both wireless and wireline services. Many of its competitors have built their solutions through mergers and acquisitions and are still trying to integrate the functionality of the wireless into the wireline or vice-versa. Example of this are Tangoe (wireline) acquiring Traq (wireless), Rivermine (wireline) buying BBR Wireless (wireless), Invoice Insight (wireline) buying Oreon (wireless), and so on.
The merger is part of a trend as TEM companies traditionally focused on wireline management are coming together with wireless lifecycle management companies. McCracken explained that Spectrum is able to charge less for its TrueVue solution because of their unmatched ability of processing paper invoices. Competitors either have data entry operators locally, or some are even outsourcing this task overseas which can become very expensive and difficult to manage.
“In my opinion, TLM companies are going to be faced with processing paper invoices for quite some time. I have been hearing for years that all invoices are going to be electronic, but with some of the smaller local telephone companies out there that either haven't adopted technology, or can’t afford to adopt technology, they will continue to invoice their customers with a paper invoice.”
